Netflix was founded in 1997 by Reed Hastings and Marc Randolph with the idea of renting DVDs by mail. At the time, traditional video rental stores like Blockbuster dominated the market. Netflix’s initial innovation was eliminating late fees and offering a subscription model, which improved customer convenience.
As internet technology advanced in the early 2000s, Netflix recognised a major shift in consumer behaviour: people wanted instant access to entertainment. In 2007, the company introduced its streaming service, allowing users to watch content online without waiting for physical DVDs. This marked a turning point in the company’s development.
Over time, Netflix expanded globally and invested heavily in data analytics to understand viewer preferences. This enabled the company to recommend personalised content and make strategic decisions about production. In 2013, Netflix took another major step by producing its own original content, starting with series like House of Cards. This move reduced reliance on external studios and strengthened its competitive position.
Today, Netflix continues to evolve by exploring new formats, improving user experience, and adapting to trends such as mobile viewing and global content demand. Its journey reflects a strong ability to anticipate and respond to change.